Social Network Design and Management FAQ
Why Should My Business Use Social Networking?
- Build Customer and Member Relationships
- Connect with Customer and Providing support
- Establish Your Business as Industry Experts
- Get In Front Of Your Customers and Stay Visible
- Gain Cutting Edge Insights into Customers
- Create Dialog with Customers
- Create Online Offers to Reward Members or Customers
- Expand Your Web Presence
- Increase Sales
Who Can See My Social Sites?
Social Sites are visible by all internet users, just like your website. However, for customers to interact with you, the must have a profile on the social site they are using.
Myspace: Anyone can see your sites, however you do have the option to specify if you would only like people over 18 to see your page.
Facebook: Only users over 13 years of age can contact you.
Twitter: Everyone with a twitter account can contact you.
What happens if someone posts a bad comment?
Anytime someone posts a comment, good or bad, and email is sent to all administrators immediately. If there is a comment that is inappropriate or you would like removed for any reason, you can simply click the X by the comment and it will be removed. Below is a photo that shows an example of how to delete comments. There are also built in security features that protects the reputation of your brand. If a user has posted an inappropriate comment you can blocklist them. There are also profanity blocklist settings that can protect your page from flagged words.
What is the timeline?
Your social networking sites will be designed within 48 hours of signing up.
Search engines will begin to pick up your social sites in search engine results within 6-8 weeks.
How much does it cost?
Package 1
Set-up Fee $100
Monthly Maintenance Fee $50
+ Account Setup (Twitter, Myspace and Facebook)
+ Reputation Management
+ 1 Blog per Month
+ 1 Update per Month
+ Distribution
Package 2
Set-up Fee $200
Monthly Maintenance Fee $100
+ Account Setup (Twitter, Myspace and Facebook)
+ Reputation Management
+ Custom Blog
+ 1 Blog per Week
+ 2 Updates per Week
+ Geo Targeted Socializing
+ Distribution
Package 3
Set-Up Fee $300
Monthly Maintenance Fee $150
+ Account Setup (Twitter, Myspace and Facebook, + additional 10 social sites) (your company may request which sites)
+ Reputation Management
+ Dedicated Custom Blog
+ 3 Blogs per Week
+ 7 Updates per Week
+ Social Feedback
+ Geo Targeted Socializing
+ Distribution
Package 4
Set-Up Fee $400
Monthly Maintenance Fee $200
+ Account Setup (Twitter, Myspace and Facebook, + additional 20+ social sites) (your company may request which sites)
+ Reputation Management
+ Dedicated Custom Blog
+ 5 Blogs per Week
+ 12 Updates per Week
+ Social Feedback
+ Geo Targeted Socializing
+ Distribution
+ Search Engine Optimization
What do all those terms mean?
Account Setup
- Customized social network accounts on behalf of your business. We add profile information like your company logo, business address, phone number, business hours, slogans, and anything else specific to that network’s settings.
- Reputation Management
- Monitor the internet for information regarding your industry and business. We find and respond to people discussing your products & services. We’ll even monitor your competitors!
We constantly monitor blogs, forums, microblogs, video sites, review sites, websites, and directories for activity or mentions about your business, or products.
Supervise reviews (on sites like yelp.com) about your company, especially negative reviews. - Geo Targeted Socializing
- Targeting your ideal customer by using geography and demographics.
- Distribution
- Post updates to your social networks with new blog posts, information about current specials, sales, or features (i. This keeps your followers and fans constantly engaged in your campaign.
- Social Feedback
- Answer questions or follow up on comments from followers and fans on social networks. Engage users to submit answers to industry related trivia or topics.
